Director Support Engineering Management
Posted on :
28-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 741555
- As we work to create a more connected customer experience across Microsoft we are focused on developing Connected Support Delivery (CSD). CSD is a customer-centric support delivery model for our most important commercial customers. As part of CSD, CSS Customer Aligned support resources work with other account aligned resources (e.g. CSAMs) from across Microsoft to improve customer support health. There are two types of CSS resources, Customer Aligned Managers (CAMs) who are Support Engineering Managers aligned to our most strategic accounts and Customer Aligned Engineers (CAEs) who are support engineers providing deep technical expertise on specific customer issues.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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