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Customer Success Account Manager
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Customer Success Acc....
drjobs Customer Success Account Manager العربية

Customer Success Account Manager

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1 Vacancy
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Jobs by Experience

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2 - 3 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 123 - 123

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1178277
  • Fulfill Support contract obligations by driving quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions.
  • Partner with your customer and Account Team to prioritize and plan customer engagements and programs across Cloud and on-premises workloads.
  • Define outcomes to improve the prioritized workloads' health, performance, and business capabilities to drive customer value realization.
  • Orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs.
  • Track, escalate and plan to remediate technical blockers and provide engineering feedback to further our product and solutions as appropriate.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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