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Customer Service Officer
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Customer Service Off....
drjobs Customer Service Officer العربية

Customer Service Officer

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1 Vacancy
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Jobs by Experience

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0 - 3 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 123 - 123

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 964945
  • Conduct client satisfaction survey on a daily basis, calculate satisfaction percentage and forward results to management.
  • Receiving complaints, suggestions and requests from guests through a dedicated and announced number inside the service centers.
  • -Evaluate the needs of customers and work in a creative and pro-active manner to resolve technical and general support enquiries.
  • Preparing periodic reports on guest satisfaction and staff performance
  • Preparing periodic reports on staff performance and achieving targets.
  • Searching and prospecting for new customers and communicating with them by phone or by other means to offer the services to them.

Employment Type

Full Time

Company Industry

Automotive / Automobile / Auto Accessories

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

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