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Customer Experience Specialist
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Customer Experience ....
drjobs Customer Experience Specialist العربية

Customer Experience Specialist

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1 Vacancy
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Jobs by Experience

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0 - 0 years

Job Location

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Amman - Jordan

Monthly Salary

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JOD 123 - 123

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1177702

The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include:

  • Using all available resources to investigate, validate, and escalate root cause of support incidents
  • Generating solutions to customer problems using your deep product knowledge
  • Writing bug reports and escalate feature requests to product teams
  • Contribute to existing documentation and offer input on process changes

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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