Customer Care Jobs in Amman
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Customer Care Jobs in Amman
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experience in managing tickets and meets SLAs. experience in leading a team of customer service engineers experience in Microsoft SQL experience in Windows server environment experience in computers networking networks fundamentals
Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product More...
Answer customers’ calls, answer their questions and help with their inquiries. Resolve product or service problems by clarifying the customer’s complaint: determining the cause, selecting the best solution, following up to ensure resolution. Recommend potential product More...
Senior customer service representatives usually deal with customers who have already purchased a product, or they may be involved with the back-end of the sales process, such as entering data to complete a sale made in the field by a salesperson. Senior customer service representative More...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
Senior Customer Care Officer
Jordan River Foundation -
Amman
-
Jordan
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
Senior Customer Care Associate
Direct Impact Jordan -
Amman
-
Jordan
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...
Senior Customer Care Manager
Saferoad Information Technology Co. Ltd -
Amman
-
Jordan
Improving customer service experience, create engaged customers and facilitate organic growth. Supervise day-to-day operations in the customer service department. Taking ownership of customers issues and following problems through to resolution. Setting a clear mission and deploy More...
Call customers to explain products, offers and product packages ( through up selling & cross selling) to encourage purchases. Reach the company targets in terms of products selling and confirmation. Collaborate with the logistics team to ensure customer confirmation on the pur More...
Senior Customer Care Associate
Direct Impact Jordan -
Amman
-
Jordan
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
*Proven experience as a cashier and customer care representative, with at least [2] years of experience *Excellent communication and customer service skills *Ability to handle cash and operate a cash register *Strong attention to detail and accuracy *Ability to multitask and work More...
Minimum 10 years of work experience, with a minimum of 5 years in Customer care. Minimum 5-7 years of supervisor/team leader/manager experience is a must. Ability to: multi-task in a dynamic environment, build relationships, solve problems, impact and influence. Customer Drive More...
Effectively coach and lead a customer success executives team to consistently hit metrics and provide an amazing customer experience Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. Summarize and report department metrics and goals t More...
Answer calls and handle callers in a professional manner. Telesales: Create lists of prospects' data (phone numbers, emails…..) and contact them by phone or email to promote company's services. Update customers data into the company's database. Schedule & More...
Assisting in the nursing activities with hospitalized patients, according to nurses and doctor’s prescription, universal hygiene standards and MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients. ACCOUNTABILITIES S/ More...
Responsibilities—what you'll do: Chat and Email Support Product and Feedback Monitoring Database Management Team Coordination Customer Engagement Customer Care Sales and Lead Generation Complaints Resolution Product Knowledge Customer Satisfaction Requ More...
Child Accountability Specialist
International Rescue Committee -
Amman
-
Jordan
Email Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Cust More...
Learning Development Team Member Part-time
Zain Jordan -
Amman
-
Jordan
MNC JOB | Non Voice & Voice || Customer Care ExecutiveJob Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat ProcessTechnical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat ProcessSalary More...
Excellent knowledge of Fintech industry, products, and services. Excellent knowledge of problem solving techniques, agent utilization tools & techniques, customer care channels, customer care applications, lead generation and referral. Excellent knowledge of customer care proc More...
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