Corporate IT Operations Manager

Oversee data backup and system monitoring operations

Assess system performance and recommend improvements

Provide support and guidance to stakeholders via a help desk

Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses

Develop IT policies and practices

Oversee the selection and training of qualified IT personnel to ensure an efficient unit.

Monitor IT infrastructure using information technology control tools and real-time reporting systems.

Manage and coordinate information technology operations of the business to ensure delivery of timely and effective IT services.

Conduct periodic inspections of IT systems to ensure efficient performance.

Assist technical staff to check and ensure resolution of all issues to achieve all objectives.

Design and maintain all IT process according to operation policies through standardization of methods.

Analyze and improve organizational process and workflow, employee and space requirements, and implement changes