Call Center Management Jobs in Amman

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the cal More...

An e-marketing company is looking for female employees to serve clients. Required qualifications: - High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up o More...

Customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- He can work from home (a quiet environment is provided) 4- Speak Arabic properly 5- Writing in Ar More...

handle customer inquiries both over the phone and by email manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications ident More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research requi More...

A Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neigh More...

Maintain a positive, empathetic and professional attitude toward patients at all times. Communicate with customers through various channels. Book patient appointments / medical surgeries with doctors in the network. Respond promptly to patients' inquiries. Keep records of cust More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Maintaining a positive, empathetic and professional attitude toward customers/patients at all times. Communicating with customers through various channels. (Tawk, Facebook messages & call center) Full knowledge of doctors’ appointments & specialties to match patients More...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required. Experience managing a call centre or similar is desired. Strong background in protection is desired; Relevant experience in a multicultu More...

Role Description This is a full-time on-site role for a Call Center Representative at Oshea Cosmetics located in Amman. The Call Center Representative will be responsible for assisting customers with their inquiries, resolving complaints, supporting sales and providing excellent More...

Maintain a positive, empathetic and professional attitude toward patients at all times. Communicate with customers through various channels. Book patient appointments / medical surgeries with doctors in the network. Respond promptly to patients' inquiries. Keep records of cust More...

We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. T You main goal will be to effectively address customer issues, complaints and inquiries in a timel More...

. Manage large amounts of inbound and outbound calls in a timely manner . Follow communication “scripts” when handling different topics . Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternat More...

Must be very good in English and Arabic in written and verbal communication. Minimum qualification of high school (Tawjihi). Must be flexible with all shifts. Must be eligible to currently live and work in Jordan.

-Availability to start immediately -ability to take initiative and work independently -Full availability for all shifts (Morning, Evening, and Night). -Good knowledge of basic computer skills (e.g. Microsoft Office, internet, e-mail). -confident and charismatic approach to people.

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti More...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services Providing assistance concerning billing and service terms and procedures to customers Resolving the customers problems through guidance, recommending proper solution(s More...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services Providing assistance concerning billing and service terms and procedures to customers Resolving the customers problems through guidance, recommending proper solution(s More...