Assistant Call Centre Manager Jobs in Jordan

Answer the calls received from the affected population with respect and professionalism and provide relevant information to all callers by answering their questions/inquiries thoroughly, and allocate enough time for each call; Manage requests and grievances from the affected p More...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required. Experience managing a call centre or similar is desired. Strong background in protection is desired; Relevant experience in a multicultu More...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti More...

To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by convert More...

We are looking for Call Center Responsibilities Set up the Call Centre Managing the daily running of the call centre. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number Setup the policies and procedures of the cal More...

An e-marketing company is looking for female employees to serve clients. Required qualifications: - High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up o More...

Customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- He can work from home (a quiet environment is provided) 4- Speak Arabic properly 5- Writing in Ar More...

Knowledge of Banking, Credit Risk Management, Financial Risk Management, IFRS 9, Stress Testing etc. Prior experience of working with Big 4 (preferred). Working experience in model development and model validation. Strong statistical and quant modeling skills (Multiple Linear Reg More...

Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L). Optimize and oversee the contact lens department to ensure efficiency and compliance with company s policies and operational guidelines. Convey a commitment to providing outstanding customer serv More...

Serve as subject matter expert on cloud strategies and cloud solution implementation projects Lead the delivery of implementing and maintaining complex cloud solutions (incl. public cloud offerings – AWS, Azure, Google Cloud, etc.) Managed large and complex cloud projects en More...

handle customer inquiries both over the phone and by email manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications ident More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Setting up PMO, SMO, TMOs including operating model, org structure, policies, procedures and processes. Knowledge in PM tools and system implementation and business requirements including business process design, testing and end user training involving multiple cross functional sta More...

Setting up PMO, SMO, TMOs including operating model, org structure, policies, procedures and processes. Knowledge in PM tools and system implementation and business requirements including business process design, testing and end user training involving multiple cross functional sta More...

Growth Strategy - assisting the client with developing a long-range, multi-year view of growth options and strategic recommendations. Strategic Planning – assist in designing a sustainable process and tools for a client to run effective strategic, long-range, and initiative i More...

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research requi More...

A Call Center Agent customer service employee is required to work for an e-commerce company on Radio and TV Street Requirements: - She has computer knowledge - Knowledge of using email - Knowledge of using social media sites - Knowledge of using Microsoft Office - Residents of neigh More...

Maintain a positive, empathetic and professional attitude toward patients at all times. Communicate with customers through various channels. Book patient appointments / medical surgeries with doctors in the network. Respond promptly to patients' inquiries. Keep records of cust More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Maintaining a positive, empathetic and professional attitude toward customers/patients at all times. Communicating with customers through various channels. (Tawk, Facebook messages & call center) Full knowledge of doctors’ appointments & specialties to match patients More...