Analyst or Senior An....
Analyst or Senior Analyst- Customer Experience Group
Posted on :
03-11-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1658643
Your work will be project-oriented, since you will get the opportunity to own analytical projects, starting from understanding stakeholder needs and problem definition, to the analysis and interpretation of results as well as communicating the findings to the Operational teams or other groups in Agoda (Marketing, Product, Partners Services). Typical analysis projects can be:
- Predictive modeling, e. g. of customer wait times or future call demand
- Segmentation of customers based on differing usage patterns of our customer service
- Design and implementation of new dashboards for business users
Employment Type
Remote
Company Industry
IT - Software Services
Department / Functional Area
Administration
Key Skills
- Analytics
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