Employer Active
(A) On-field Support
Appointment and Onboarding of new Client or Dealers in Mumbai, Outer Mumbai, or other cities of Maharashtra
Visit Client stores as per plan to drive plan sale attachment and address issues pertaining to sales increase
Conduct training (Offline and Online) and skills gap analyses to identify areas of Client or Partner Sales staff improvement
Coordinate with sales staff individual and store manager for Daily, Monthly and Quarterly targets and related incentives and schemes
Ensure availability of physical and digital educational material (e.g., product catalogue, marketing material, plan price list etc) at Client store locations
Collect feedback from market, client managers/sales staff on prevailing market trends, brand programs, competitor offering, training courses and address area of improvement
Developing in-depth knowledge of customer products and services preferences to make suitable recommendations based on customers' needs and preferences for any improvement in training and marketing materials
Report on impact of training programs (e.g., sales achieved) and maintain updated records of training calendar, marketing material deployed and incentive/scheme costs
(B) Off-field Support
Calling the client sales team to inform on their daily, weekly, monthly target and build sales rapport
Ensuring defined sale targets are met by Client sales team and incentives are being paid and credited on regular basis
Handling the sales team queries pertaining to sales/incentives/any other transaction, customer complaint (already registered at support) on timely basis and providing timely updates on the same.
Identify the error (if any) in incentive pay out, updating and informing correct bank account details to WideCare accounts team for proper credit of the incentives
Updating store managers area wise and their correct contact details in Google sheet Store Master
Any other important update/detail as per work
Skills : sales,Warranty
Full Time