Company Background: UK Home Square is a Hong Kong-based training company that specializes in UK property. Founders are the first and the largest academy in Hong Kong that teaches UK property courses in Cantonese with over 5000 students attended their seminars. We run various investment education courses including stock, properties, UK immigration, UK school selection, UK guardianship and more. You can find out more from our website:https://www.ukhomesquare.com/
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Excel ,Wordpress, Mailchimp EDM, PowerPoint
Responsibilities:
- Act as the first contact point to handle verbal and written customer inquiries received from various channels (WhatsApp, social media, telephone calls, emails etc)
- Ensure customer inquiries are attended to in a prompt and professional manner
- Arrange event itinerary and schedule appointment
- Assist in preparation work for training class; marketing and social event (venue booking; assist in hosting evening events; attendance reconfirmation)
- Administrative duties support (invoice management; attendance taking)
- Willing to work flexible hours outside 9am - 6pm.
- Our work culture: friendly, diversify environment, flexible working hours, hybrid working environment, work from home arrangement
Requirements
Requirements:
- Excellent command of spoken and written Chinese (Cantonese) & English
- Good communication & interpersonal skill
- Able to handle high volumes of enquiries and work under stress & independently
- Proactive, flexible, detail-oriented, well organized and responsible
- Knowledge in MS Office (Excel & Powerpoint) and Chinese Word Processing is a must
- Minimum of 2 years experience in working in customer service; telesales; call centre; hospitality and customer service is preferred
- Air stewardess welcome
- Immediately Available is preferred
Requirements: Excellent command of spoken and written Chinese (Cantonese) & English Good communication & interpersonal skill Able to handle high volumes of enquiries and work under stress & independently Proactive, flexible, detail-oriented, well organized and responsible Knowledge in MS Office (Excel & Powerpoint) and Chinese Word Processing is a must Minimum of 2 years experience in working in customer service; telesales; call centre; hospitality and customer service is preferred Air stewardess welcome Immediately Available is preferred