Account Director
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Job Description
Title Account Director (MSP Sales)
Location Newport/London/Liverpool/Manchester
Hours 37.5 hours per week
Reporting To Group Sales Director
Salary 50k - 60k Plus commission.
Start Date ASAP
Position Description
The role will be the primary owner of new and existing relationships between SysGroup and a number of existing and new Medium Enterprise customers. Identifying new areas of revenue growth in existing accounts and growing service lines through proactive strategic engagement.
Our Account Directors need to be able to perform confidently in high level, senior audience sales meetings both in person and over the phone. They operate at a strategic level , working with both new and existing clients to maximise revenue and build ongoing relationships.
Background
SysGroup is an award-winning Managed IT Services, Cloud Hosting, and expert IT Consultancy provider. The Group s head office is in Liverpool and has offices in London, Telford, Newport and Manchester.
SysGroups strategy is to expand its position as a trusted provider of Managed IT Services to clients in the UK and the Group makes carefully targeted acquisitions to supplement organic growth. The sales approach is consultative to guide customers through the complexities and developments in the market and we aim to develop strong client relationships to become an extension of their existing IT department.
At SysGroup our people are passionate about what they do, committed to their team, their colleagues, and the success of our business. As a business, we pride ourselves on our friendly and collaborative teams
Requirements
Key Responsibilities:
Identify business opportunities and generate profitable sales that meets and exceeds revenue and margin growth targets.
Meet and exceed bookings, revenue and margin targets.
Maintain, develop and evangelise corporate image and reputation, and protect and develop the companys brands
Develop and build opportunities, business relationships within the identified target market.
Collaborate and implement plans that support increased sales and new wins.
Identify cross-selling opportunities to increase revenue and leverage relationships in order to better penetrate accounts
Create, develop and maintain sales strategies with our key vendor partners and where appropriate, incumbent system integrators.
Maintain the highest levels of personal and professional behaviour in the work place.
Help SysGroup to meet or exceed their key target objectives through increased customer satisfaction
Ensure that all internal stakeholders are aware of significant opportunities that will affect the Company
Maintain an accurate forecast in CRM at all times.
Essential Qualifications, Skills & Experience:
Experience in account and new logo development at a senior and strategic level
Knowledge and experience of a structured sales process
Experience in the development of cross functional relationships with both internal teams and external clients
Strong negotiation and communication
Experience in selling service based solutions
Ability to manage multiple opportunities simultaneously
Excellent written communications skills
Personal Attributes:
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
Ability to manage, build and grow customer relationships
Excellent time management and personal organization, to prioritise multiple tasks and ensure internal and external stakeholders are kept informed and updated
Natural forward planner who critically assesses own performance and can guide others.
Mature, credible, and comfortable in dealing with senior executives.
Reliable, tolerant, and determined.
Self-starter and motivator.
Benefits
We offer you a challenging role with opportunity to expand your skills and experience, all while working in a friendly and encouraging working environment.
In addition to a very competitive base salary (which will be dependent on experience) we also offer:-
25 days holiday (plus bank holidays), plus half a day holiday on your birthday
Pension scheme
Private Medical Insurance
Employee discounts
Cash plan medical care
Quarterly prize draw
Key Skills The experience to lead a small team of Project Managers to ensure that agreed processes are followed at all times and to build an oversight of the status of all projects across the organisation. Sound technical understanding of the SysGroup Solution Portfolio with the knowledge to confidently translate the technical requirements of a project into a meaningful set of tasks that can be tracked and reported on. Sound knowledge of core Project Management methodologies and the ability to use those methodologies in all aspects of the role to ensure the timely delivery of projects. Knowledge and experience to spot issues as they arise and to build mitigation plans to avoid time or cost overruns. Be confident and happy to continually work with customers to ensure they are happy with project progress. By using standard PM tools you will be able to have authentic and pragmatic conversations with customers and then own the resolution of any issues from start to finish. The experience to work across the SysGroup Business to support internal projects as required. As we build our team of Technical Project Managers you will be happy to work in our Newport office so we can move rapidly as we build out our capabilities. There is of course flexibility in the role with travel to customers included and the flexibility for home working. About You Ideal candidates for our new roles will live within commuting distance of our recently refurbished Newport office which sits on the same campus as the Vantage Data Centre a critical datacentre node in the digital operational capacity of western Europe and in which SysGroup hosts and manages significant infrastructure for a range of customers. We are looking for people who want to make a name for themselves in the IT industry and want to be part of the growth journey of SysGroup. You must be comfortable with working at pace and dealing with the inevitable ambiguity that comes with rapid growth and development. Finding ways to get things done is paramount. We have five core company values that underpin all we do: Love what you do Own it Work smart and together Delight your customer Be Bold To be part of our journey for all our new roles you will need to understand the principles that underpin Cloud We often talk about the NIST principles as the foundation for this understanding. Furthermore, you will understand what an Enterprise environment can offer to organisations as they develop their IT capability. Our Tech Ops team is critical for us. You will be joining a team of dedicated and hardworking individuals who care deeply about what they do and who care deeply about giving our customers the best possible service. We often go the extra mile to deliver the necessary service level and want to work alongside people who will also go that extra mile. As part of this approach to our work, self-awareness and vulnerability are also key traits we look for in the people in our teams. We need people who can build the right level of work life balance by understanding the cadence of projects and other activities so that our projects are delivered on time coupled with that healthy work life balance.
Employment Type
Full Time
