Work from home- Sales Manager - Tourism

About the Job

• Manage the sales team and improve it.
• Manage your affiliate network and improve it.
• Increase sales flow.
• Receive inbound calls, handle the client request, and find the best price to fulfill the customer request and reply to the customer by sending an offer.
• You will use CRM, Google Docs and other tools so if you are not familiar with them please start doing your research first.
• Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Make sure that all customer's issues are handled.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Follow up (Call and Email) with customers in case of pending/escalated issues.
• Communicate clearly and effectively with customers

Job Requirements

• Handling daily requests.
• Administer all booking requests and respond to all inquiries in a timely manner.
• Follow-up with different cases
• Booking all Travel Services needed.
• Provide quick response to urgent cases
• CRM
• Tour Operations
• Building suppliers data-base
• Building tours & activities database