We are known for the great care we take with clients and our employees “We help people, one caring interaction at time”.
You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.
Document customer interactions effectively
Job Requirements
Is goal and growth oriented
Has excellent command of Dutch , both spoken and written
Is passionate about helping people
Loves working within a hardworking, energetic team
Finds it easy to come up with creative solutions to different problems
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