work from home - Business Development Executive (Spanish)

Job Description

• Ensures delivery of company sales and revenue targets for serviced clients.
• Collaborates with marketing, project management, and operations to deliver a complete customer experience.
• Retains and grows served portfolios through improved customer satisfaction.
• Ensures that all customer accounts are handled within the requirements and to the standards set and resolves escalated concerns to client satisfaction while taking preventive actions & periodical measures.
• Performs sales analysis and periodical researches to discover opportunities and identify points of strengths and weaknesses.
• Manages Key accounts to guarantee customer retention and cooperation expansion (upselling).
• Delivers periodic reports to brand management heads about the sales activities and sales figures.
• Tracks all stages of the sales process and sales funnels from the identification of leads coming from the marketing department to following up prospecting calls to key clients.
• Ensures the flow of accurate information about the industry & competitors from the marketing department that allows informed decision making.
• assist the organization’s sales and growth efforts by contributing to new customer acquisition
• Build contacts with potential clients to create new business opportunities.
• Create quotes to meet the client's needs.

Job Requirements

• Bachelor’s Degree in Business Related subject
• 1:3 Years of experience in Call Center Preferable
• Fluent English and Spanish or Portuguese speaking and writing skills
• Microsoft skills (Excel, Microsoft Project, Internet Usage).
• Decision Making & Problem-solving skills
• The ability to meet deadlines, and the ability to solve problems.
• Exhibits excellent communication& negotiation skills.
• Is an extremely flexible and adaptable self-starter.
• Is able to close deals and achieve goals.