585+

Telecalling Jobs in Egypt

585+

Telecalling Jobs in Egypt


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Displaying Results (585)

Call Center Agent

1 - 3 years
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

Royal Lab

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Job Requirements Bachelor's Degree 1-3 years of experience in a call center environment Understanding of company products, services, and policies. Strong time management and decision making skills Ability to work night Shift Less

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying informa More..


Call Center Agent

1 - 3 years
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

Royal Lab

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Job Requirements Bachelor's Degree 1-3 years of experience in a call center environment Understanding of company products, services, and policies. Strong time management and decision making skills Ability to work night Shift Less

Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying informa More..


Customer Relation Representative

1 - 3 years
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

City Stars Properties

Job Description Provides information about the commercial center and all of its components, tourist information, and shopping center information to callers, visitors and tenants. Monitor activates in the commercial center to ensure all visitors enjoy a pleasant experience and attends to the center retailer enquiries and needs as required. Assists in the coordination and implementation of promotional and tourist activities. Participates in updating and maintaining customer databases. Attends to tenant(s) and visitor(s) complaints or suggestions and communicates it to the appropriate department and follows up to ensure prompt response and appropriate actions have been taken. Responsible for compiling statistical information from surveys of customers, tenants and suggestion boxes. Follow up the implementation of such questionnaire and analyses the obtained data to recommend required actions. Job Requirements English Language:very goodKnowledge of the structure and content of the English language. Customer and Personal Service-- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Less

Job Description Provides information about the commercial center and all of its components, tourist information, and shopping center information to callers, visitors and tenants. Monitor activates in the commercial center to ensure all visitors enjoy a pleasant experience and attends to the center retailer enquiries and needs as required. Assi More..


Customer Relation Representative

1 - 3 years
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

City Stars Properties

Job Description Provides information about the commercial center and all of its components, tourist information, and shopping center information to callers, visitors and tenants. Monitor activates in the commercial center to ensure all visitors enjoy a pleasant experience and attends to the center retailer enquiries and needs as required. Assists in the coordination and implementation of promotional and tourist activities. Participates in updating and maintaining customer databases. Attends to tenant(s) and visitor(s) complaints or suggestions and communicates it to the appropriate department and follows up to ensure prompt response and appropriate actions have been taken. Responsible for compiling statistical information from surveys of customers, tenants and suggestion boxes. Follow up the implementation of such questionnaire and analyses the obtained data to recommend required actions. Job Requirements English Language:very goodKnowledge of the structure and content of the English language. Customer and Personal Service-- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Less

Job Description Provides information about the commercial center and all of its components, tourist information, and shopping center information to callers, visitors and tenants. Monitor activates in the commercial center to ensure all visitors enjoy a pleasant experience and attends to the center retailer enquiries and needs as required. Assi More..


Senior Outgoing Tour Operator

4 - 0 years
EGP 4000 - 6000
Egypt / 4 - 0 / EGP 4000 - 6000

Cairo Transport & Touring

Job Description Handle outbound holidays packages for groups and individuals. Handle tailor made request. Advising clients & provide general or specific advice about different travel destinations. Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt. Interact with clients over Phone, Email, social media and Life chat. Closing sales and follow up with clients using above channels” Researching travel information and using market research information to guide decisions. Handling invoicing and issuing of vouchers . Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues. Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction. Job Requirements Have an experience with international reservations groups. Willing to start immediately. BA/BS degree or equivalent. More than 4 years Experience in the field of tourism. Male - Female. Strong basic computer skills. Less

Job Description Handle outbound holidays packages for groups and individuals. Handle tailor made request. Advising clients & provide general or specific advice about different travel destinations. Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt. Interact with clients over Phone, Email, s More..


Senior Outgoing Tour Operator

4 - 0 years
EGP 4000 - 6000
Egypt / 4 - 0 / EGP 4000 - 6000

Cairo Transport & Touring

Job Description Handle outbound holidays packages for groups and individuals. Handle tailor made request. Advising clients & provide general or specific advice about different travel destinations. Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt. Interact with clients over Phone, Email, social media and Life chat. Closing sales and follow up with clients using above channels” Researching travel information and using market research information to guide decisions. Handling invoicing and issuing of vouchers . Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues. Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction. Job Requirements Have an experience with international reservations groups. Willing to start immediately. BA/BS degree or equivalent. More than 4 years Experience in the field of tourism. Male - Female. Strong basic computer skills. Less

Job Description Handle outbound holidays packages for groups and individuals. Handle tailor made request. Advising clients & provide general or specific advice about different travel destinations. Making arrangements for Ticket, transportation, accommodation, tours, and activities outside Egypt. Interact with clients over Phone, Email, s More..


Call Center Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Elzenouki Group

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with management team members to support agents and maximize customer satisfaction. Job Requirements High school diploma or equivalent, but more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Less

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or diffic More..


Call Center Supervisor

3 - 0 years
EGP 4000 - 6000
Egypt / 3 - 0 / EGP 4000 - 6000

Elzenouki Group

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Preparing reports and analyzing data to assist management as they determine call center goals. Working with management team members to support agents and maximize customer satisfaction. Job Requirements High school diploma or equivalent, but more education, especially in management, is preferred. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Ability to coach, train, and motivate employees and evaluate their performance. Excellent problem solving, leadership, and customer service skills. Analytical, efficient, and thorough. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. Less

Job Description Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or diffic More..


Call Center Agent

0 - 0 years
EGP 4000 - 6000
Egypt / 0 - 0 / EGP 4000 - 6000

Raya Customer Experience

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Job Requirements English Level from Good to Excellent. Social and medical insurance Transportation is Provided. Graduates only. Males and Females. Less

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and More..


Call Center Agent

0 - 0 years
EGP 4000 - 6000
Egypt / 0 - 0 / EGP 4000 - 6000

Raya Customer Experience

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Job Requirements English Level from Good to Excellent. Social and medical insurance Transportation is Provided. Graduates only. Males and Females. Less

Job Description Obtains client information by answering telephone calls; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains and More..


Key Account Supervisor (mobile Accessories)

4 - 6 years
EGP 4000 - 6000
Egypt / 4 - 6 / EGP 4000 - 6000

Kanawat

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for all assigned Accounts Monthly Ensure the correct products are delivered to customers in a timely manner with high standard of quality from involved departments Acts as the key interface between our customers and all relevant internal departments in order to meet account performance objectives and customer expectations. Monitor stock rotation levels to take necessary actions to provide accounts with required needs Set Collection plan of invoices for each Account Closely liaises with Finance department regarding to invoicesCollection Job Requirements BSc/BAdegree. From 4: 6 years of Proven experience inMobiles / Accessories. Must have sales experience in Mobiles Accessories. Languages: Fluent Arabic and English (oral/reading/Written). Have experience of working with the Accessories Accounts, Customers & Vendors. Holds existing relationships with independents and key retailers Excellent negotiation and communication skills Exceptional networking skills on building and managing successful relationships Adaptability Detail-Orientated Multi-Tasking. Less

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for More..


Key Account Supervisor (mobile Accessories)

4 - 6 years
EGP 4000 - 6000
Egypt / 4 - 6 / EGP 4000 - 6000

Kanawat

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for all assigned Accounts Monthly Ensure the correct products are delivered to customers in a timely manner with high standard of quality from involved departments Acts as the key interface between our customers and all relevant internal departments in order to meet account performance objectives and customer expectations. Monitor stock rotation levels to take necessary actions to provide accounts with required needs Set Collection plan of invoices for each Account Closely liaises with Finance department regarding to invoicesCollection Job Requirements BSc/BAdegree. From 4: 6 years of Proven experience inMobiles / Accessories. Must have sales experience in Mobiles Accessories. Languages: Fluent Arabic and English (oral/reading/Written). Have experience of working with the Accessories Accounts, Customers & Vendors. Holds existing relationships with independents and key retailers Excellent negotiation and communication skills Exceptional networking skills on building and managing successful relationships Adaptability Detail-Orientated Multi-Tasking. Less

Job Description Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. Maintains long-term relationships with our Accounts to maximize sales opportunities. Expand the relationships & increase the loyalty accounts by continuously proposing solutions that meet their objectives Set Sales Plan for More..


Call Center Agent

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Duc

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate feedback in case of any difficulties or issues with the used program Rotational shifts for males and females Last shift starts 10:00pm Transportation Provided Job Requirements Max age 30 Needs fluent English speakers Grads and Egyptians only Less

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate fe More..


Call Center Agent

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Duc

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate feedback in case of any difficulties or issues with the used program Rotational shifts for males and females Last shift starts 10:00pm Transportation Provided Job Requirements Max age 30 Needs fluent English speakers Grads and Egyptians only Less

Job Description Answering incoming calls in a timely matter and performing cold calls Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management Being on time and available for given shifts Participation on all required training Substitution of other agents if needed Giving immediate fe More..


Crm Executive

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Naqla

Job Description Contact with the client as the assigned one for his accounts and job requests. Receive mail request from the client with the booking details. Create the request on the dashboard to get the needed confirmation from the concerned departments “Finance, Ops and fleet” to release order on the dashboard. Release order into trips with the details of each. Follow up executing for the trips starting with confirming that allocation and any related process have been done. Follow up with Ops to make sure that all units have released, gated in & S.O delivered in order to be shipped Validate and handle delays with both client and driver. Check the BL time card or delay statement mail, then inform the client with the price to submit the delay price on dashboard Follow up documents collection, Reviewing invoices with finance before sending to the client to make sure of allocation fees. Tariffs, receipts and delays. Feedback the client with the updates during the trip on scheduled time till the job ended. Support in some meeting with the sales team to our clients Responsible for train the new comer with the head of Dept. Prepare a monthly report of num. of bookings received, number of finished bookings, client volume and BU performance. Participate in preparing SLA as per the dues and client needs. Job Requirements Deadline-Oriented. Task Planning. Organized, disciplined and a good team member. Has a very good communication and problem solving skills. Analytical and critical thinking skills and the ability to influence others and manage change Less

Job Description Contact with the client as the assigned one for his accounts and job requests. Receive mail request from the client with the booking details. Create the request on the dashboard to get the needed confirmation from the concerned departments “Finance, Ops and fleet” to release order on the dashboard. Release order in More..


Crm Executive

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Naqla

Job Description Contact with the client as the assigned one for his accounts and job requests. Receive mail request from the client with the booking details. Create the request on the dashboard to get the needed confirmation from the concerned departments “Finance, Ops and fleet” to release order on the dashboard. Release order into trips with the details of each. Follow up executing for the trips starting with confirming that allocation and any related process have been done. Follow up with Ops to make sure that all units have released, gated in & S.O delivered in order to be shipped Validate and handle delays with both client and driver. Check the BL time card or delay statement mail, then inform the client with the price to submit the delay price on dashboard Follow up documents collection, Reviewing invoices with finance before sending to the client to make sure of allocation fees. Tariffs, receipts and delays. Feedback the client with the updates during the trip on scheduled time till the job ended. Support in some meeting with the sales team to our clients Responsible for train the new comer with the head of Dept. Prepare a monthly report of num. of bookings received, number of finished bookings, client volume and BU performance. Participate in preparing SLA as per the dues and client needs. Job Requirements Deadline-Oriented. Task Planning. Organized, disciplined and a good team member. Has a very good communication and problem solving skills. Analytical and critical thinking skills and the ability to influence others and manage change Less

Job Description Contact with the client as the assigned one for his accounts and job requests. Receive mail request from the client with the booking details. Create the request on the dashboard to get the needed confirmation from the concerned departments “Finance, Ops and fleet” to release order on the dashboard. Release order in More..


Customer Support Pharmacist

0 - 2 years
EGP 4000 - 6000
Egypt / 0 - 2 / EGP 4000 - 6000

Yodawy

Job Description Provide quality, efficient and non-judgmental telephone customer service to patients. Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL. Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions. Job Requirements Bachelor degree in pharmacy. 1 to 4 years experience. Very good in English & Arabic (Written ,Spoken ,Oral) Very good computer skills. Full time job. Less

Job Description Provide quality, efficient and non-judgmental telephone customer service to patients. Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL. Updates the existing database with changes and the status of each patient whenever More..


Account Executive - Intern

0 - 1 years
EGP 4000 - 6000
Egypt / 0 - 1 / EGP 4000 - 6000

Bee Interactive Ltd.

Internship Description Job Description: Coordinate with Account Executives and Account Managers to create customized plans for key clients. Promote new products/services to existing customers. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Deliver clear required briefs to the operation teams. The intern will learn: Digital advertising Application Deadline: open Internship Start date: immediately Duration: 2 months Internship Requirements Excellent English language. Excellent communication and interpersonal skills. Bachelor's degree in any related fields from AUC, GUC, BUE or MIU Less

Internship Description Job Description: Coordinate with Account Executives and Account Managers to create customized plans for key clients. Promote new products/services to existing customers. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Deliver clear required briefs to the operation More..


Customer Service "chatting"

1 - 4 years
EGP 4000 - 6000
Egypt / 1 - 4 / EGP 4000 - 6000

Mico World Limited

Job Description Back office for Live chatting application. Follow up with users inquires and targets. Solving and managing the tickets in professional and timely manners. Can handle situations without script. Monitoring chats if any against rules. Answering emails. Job Requirements Excellent English speakers Gradates Experience is a must Max age 29 Males Excellent Microsoft High typing speed Multi-tasking - Good Communication Skills Less

Job Description Back office for Live chatting application. Follow up with users inquires and targets. Solving and managing the tickets in professional and timely manners. Can handle situations without script. Monitoring chats if any against rules. Answering emails. Job Requirements Excellent English speakers Gradates Experience is a More..


Broadcast Administrator

1 - 2 years
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Mico World Limited

Job Description Provide training to improve broadcasters’ performance Organize events for users. Responsible for specific projects and tasks. Monitor broadcasts’ daily work and solve problems in a daily basis Job Requirements Fluent in English and Arabic both in speaking and writing Flexible work schedule and is able to be online 24/7 Max age:30 Customer Service Experience is Required Proficient in work software such as MS work, Excel and PowerPoint. Detail-driven and trustworthy. Bachelor's degree and above Less

Job Description Provide training to improve broadcasters’ performance Organize events for users. Responsible for specific projects and tasks. Monitor broadcasts’ daily work and solve problems in a daily basis Job Requirements Fluent in English and Arabic both in speaking and writing Flexible work schedule and is able to be o More..