Work closely with our support teams and consult with other resources to obtain technical information. Analyze new and revised product designs.
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
Work with support teams to write clear and precise technical requirements and specifications for internal and external projects.
Write clear, concise installation instructions and product specifications for audiences of several skill levels.
Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements.
Use desktop publishing software to produce and alter documents/drawings/images inconsistent formats that adhere to fundamental design principles.
Meet project deadlines and balance multiple projects at once.
Provide desktop publishing and graphics software training and technical support.
Maintain warranties and other safety, maintenance, and installation reference documents as needed.
Job Requirements
Fluent Arabic and English written and spoken
Bachelor’s degree in a relevant technical field
1-3 years’ industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve the user experience: design and help refine content and create visuals and diagrams for technical support content
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