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Technical Support Engineer
drjobs
Technical Support En....
drjobs Technical Support Engineer

Technical Support Engineer

drjobs 2 - 2 years
drjobs Not Disclosed
drjobs 1 Vacancy
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Technical Support Engineer
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Job Description

Req ID : 1764139

Responsibilities:

  • Responding to technical support tickets.
  • Contacting clients to find out the nature of the technical or IT issue.
  • Linking to clients' computers via remote access.
  • Traveling to clients' office or server location.
  • Installing new hardware, software, and networking systems.
  • Diagnosing and troubleshooting hardware, networking, and software issues.
  • Proposing simple and effective solutions.
  • Providing basic software training.
  • Maintaining good client relations.
  • Completing job reports.

Company Industry

IT - Software Services

Department / Functional Area

Engineering

Key Skills

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