Service Quality Jobs in Giza

Create & implement effective quality management systems, policies & procedures. Ensure adherence to industry standards, regulations, and certifications. Design robust quality systems to enhance product/service quality. Continuously assess existing quality processes, ident More...

Collect and document business requirements for project and process improvement/automation efforts. Perform an internal audit to make sure that all departments are working by the officially agreed process. Facilitate process workflow modeling to collaborate on process improvements, More...

Verify that agents are providing accurate solutions to customers Record evaluations utilizing departmental quality monitoring forms Deliver coaching feedback to supervisors and/or agents on call and email performance Provide Supervisors and Managers with regular performance feedb More...

Job Description Review and analyze specifications, test plans and testing results throughout the SDLC Create detailed and well-structured test plans to ensure the product meets quality standards Create manual and automated test cases and test case scripts Perform automated and More...

To direct and monitor processes and to ensure DC compliance with Egyptian Regulations and company- designated regulations. To collaborate with Center Manager to ensure product quality, donor suitability and donor safety. To ensure that SOPs are properly interpreted, implemented in More...

We are looking for an experienced and independent Finance assistant/bookkeeper who will be part of the journey of transforming digital communication in the healthcare ; As Finance assistant/bookkeeper you will be part of a well-functioning finance department with close collaboration w More...

Job Description Receive drawings/designs including control circuits/components/Bus bar /sheet metal from quality team leader to be reviewed and check for quality to ensure that drawing meet client specifications accordingly. Receive Inspection note form purchasing dept. including More...

Prepare and complete orders for delivery according to schedule. Receiving, processing and storing products within warehouses. Conduct inventory controls and maintain high quality standards. Maintain a clean and safe work environment and optimize the use of vacuums. Recording and docum More...

job description: It assists students with communication accounts (Twitter, email, Instagram, Snap) through private messages to help them learn English and ways to pass the IELTS and TOEFL test in every detail. You help others to participate in our online courses and purchase our p More...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer c More...

v Job Description Review and ensure that the service is provided in the Information Systems Department in an effective manner that serves the company's goals Ensure that resources are used appropriately according to the needs of the company Ensure that the service is provide More...

- Dealing with customer issues via chat and email - Handling customers and solving their problems . - provide knowledgeable answers to customers. questions about product, pricing and availability. -work with internal departments to meet customer needs. Requirements -Graduates on More...

About the role Responsible for customer follow-ups, assisting the customer on registration, pricing checking, order placing, making payment, labeling and shipment tracking etc. Responsible for order review, payment processing, and label creation etc. Effectively communicate with More...

-Graduates -English level: very good - Residents of Cairo & Giza -Flexibility with rotational shifts -Ex. Telecommunication or bank (Any rush Account) is prefer -English level: B1+ | B2 | C1 - Residents of Cairo & Giza -Transportation provided -Flexibility with night & Ov More...

Manage large volumes of incoming and outgoing calls in a timely manner. Follow scripts and instructions assigned to calls. Identifying customer needs, clarifying information, and providing available solutions or alternatives. Providing marketing offers for the organization’s More...

job description: It assists students with communication accounts (Twitter, email, Instagram, Snap) through private messages to help them learn English and ways to pass the IELTS and TOEFL test in every detail. You help others to participate in our online courses and purchase our p More...

Junior Quality Auditor (Technical Background) A bachelor's degree in IT, Software, Computer Science, or Information Systems is preferred 1 year of experience in the Quality Assurance field would be an addition Very good command of the English language is a must. Proficiency More...

Job Description Update and send weekly report to the Quality Assurance Manager about the work trend. Send reports the abusing cases and the internet issues that may affect the business and the agent efficiency. Discuss the dispute cases with the agents or the managers and finaliz More...

Job Description Main Purpose of Job: Lead the quality assurance team and ensure that the QA team engineers are on the right track all the way in the project/product, resolving conflicts across team, review the schedules and plans, mitigation of the risks, checking quality in phases, More...

Job Description Job Description: Greets customers in a timely, friendly manner and obtains vehicle information. Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem. Helps identify a mechanical problem by questi More...