Service Management Jobs in Egypt

Conduct monthly governance meetings with suppliers Escalation management related to suppliers and performance Act as conduit for communication between internal teams and suppliers Performance Management: Performance reporting review to assure supplier service performa More...

LINQM is looking to identify a Contract to Hire (W2 only) person for a role with our client. This contractor position reports to the UIT Project Management Office (UIT PMO) and works with a team of technical project managers assembled into multidisciplinary teams to complete a broad r More...

Customer Experience & Service Management Manager Leading and driving initiatives related to the company's Customer Experience strategy. Driving Voice of Customers initiatives and providing senior leadership with customer feedback, data, and insights Enhancing the overal More...

Handel RAYA Customer users consulting to apply the ITIL / ITSM best practices -Gather, analyze customer requirements and map the needs to the ITSM solutions -Handle implementation, integration, customization and support of Service Management / Monitoring / Automation tools -Conduct UA More...

Experience of not less than one year . Working Hours: 9 AM To 5:00 PM Private Medical and Social Insurance Basic Microsoft office and English languages is preferred. The maximum age is 30. To apply, please send your CV

Responsibilities: To ensure all customer orders are processed through the system in line with KPI's. Download MT / Distributor customer orders from the customer portal and process them in Back office system using agreed tools and steps to ensure the accuracy and efficiency of th More...

We seek an Account Management Administrator who will be responsible for working closely with Account Managers and Account Executives to help support our client engagement and account management activities. The right candidate is an independent thinker, adept at building strong relatio More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Review & update the travel policy whenever needed to reflect the changes in the business needs and present to approval for the concerned stakeholders Receive, review and process business travel requests in a timely manner in accordance with the approved travel More...

Responsiblity; Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Answer incoming calls from customers promptly and professionally. Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback. Respond to customer inquiries via chat and email in a timely and courteous manner. Provide accurate information about pro More...

Responsiblity: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in More...

Responsibilities: Developing and implementing a corporate travel policy. Setting up and organizing a monthly or annual travel budget. Negotiating rates, travel deals, and contracts with travel agencies. Maintaining a good working relationship with travel service providers and ve More...

Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Understanding business cycles of outsourcing and managed services Manage demand from users on IT services , physical security and supervise the delivery Assist in building and updating Service Catalogue to streamline the services Ensure the service operation is running smoothly a More...

Provide technical guidance and expertise to team members in the successful implementation, configuration, and administration of operating systems, Oracle databases and application servers Collaborate with stakeholders, including project managers, system architects, and business ana More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...