Handling FIT requests and create bookings through different reservation systems along with direct contracting
Sells readymade group packages for outbound Travel.
Sells the optional sightseeing tours and transfer for outbound trips.
Collect visa requirements and necessary travel documents from the clients.
Follow up with clients through e-mails ,calls, and Chat on social media to provide the updates of their existing bookings for all the booked travel services.
Prepare travel proposals and contracts for the client.
Handle holidays packages operation for groups
Handles Customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
Contact different suppliers (Hotels, sightseeing, airlines, local tour operator…etc) to confirm and follow up on outgoing travel services.
Assist in training New employees.
Job Requirements
Minimum of 5 years work experience in sales or tourism industry.
Minimum of 3-year experience in tourism in the outbound department.
Preferred with an experience in Expedia.
Maximum Age is 35 years old
Very Good English Language Level (writing & Speaking).
Knowledge of leisure destinations outside Egypt.
Flexible to travel abroad to handle Group trips.
Very Good expertise in Microsoft Outlook and Office programs.
Excellent Communication skills.
Excellent time management skills.
Presentable appearance
Ability to work under pressure.
Excellent time management skills and excellent customer focus attitude.
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