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Senior SW Customer Support
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Senior SW Customer S....
drjobs Senior SW Customer Support العربية

Senior SW Customer Support

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1068544

Job Description

  • Investigating and troubleshooting product or production issues.
  • Performing analyses on software application functionality and suggesting improvements
  • Ensuring effective front-end and back-end functionality of applications.
  • Consulting with the software development team, internal users, and clients to improve application performance.
  • Managing code migration across environments to ensure continued and synchronized functionality.
  • Establishing the root causes of application errors.
  • Keeping a record of configuration changes and scheduling application updates.
  • Documenting processes and monitoring application performance metrics.
  • Developing corrective actions, solutions, and improvements.
  • Providing front-end support to CS Team and colleagues in other departments.

Job Requirements

  • 4+ Years strong demonstrated experience in web development usingASP.NET, C# and MVC.
  • Familiarity with Microsoft SQL Server
  • Creating database schemes that represent and support business processes
  • Experience working with JavaScript, JQuery and AJAX
  • Experience with SOAP, WCF, XML, XSLT or Web Services
  • HTML5 / CSS3 a huge plus
  • Object-Oriented development experience required
  • Ability to manipulate and analyze data using Microsoft Access, Excel, or other tools.
  • Proficient understanding of code versioning tools.
  • English is very good

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

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