Senior Direct Sales Agent

Job Description

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in location.
• Remain knowledgeable on products offered and discuss available options
• Cross sell products.
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Communicate and provide information by relevant methods to his line manager to assist and enable him monitoring and connecting sales groups.
• Research and report information with his team cases to enable strategic decision-making by his line manager
• Arrange and participate in meetings, conferences, and project team activities
• Motivate and encourage agents through positive communication and feedback
• Disseminate new product information to the agents.
• Responsible for his team achieved target & commitment.
• Make sure that team stick to company policy and procedures
• Coach team members for performance improvement.
• Responsible for the cash and Stock reports on daily basis on behalf of his team/location and to provide the month closure reports
• Assure that all cash collections are delivered to HO (Finance department) within 24 hours matching Company's system daily transactions amounts.
• Review and compare the daily done transactions cash and stock through the company system with the available physical stock in the locations and to report any shortage might happen.
• Assure that the stock is on save physically and matching the real stock in the warehouse.
• Responsible to provide Contract books to the location team.
• Responsible of all marketing/sales material at POS:
  • Stock availability.
  • Displaying.
  • Proper use.
• Responsible to assure fast maintenance for any reparation at POS.
• Respect the company working hours (Attendance & leave) and give the required attendance prove upon request.
• Respect the company assets in terms of treatment and cleaning.

Job Requirements

• Knowledge and understanding of the sales and distribution opportunities in the MENA territories and relevant distribution technologies
• Knowledge of sales and distribution practices and techniques for customer, business-to-business and direct retail.
• Excellent English and Excel.
• Abilities to travel and meet with business partners
• Able to work under pressure
• Able to meet deadlines
• Able to work for long hours