Experience in managing complex business requirements
Deep knowledge of Internet / Mobile banking (IB/MB) implementations and experienced in
requirements elicitation & representation of complex IB/MB projects.
Deep know-how of banking concepts and processes & operations (including financial and non-
financial transactions like funds transfer, balance inquiry, service request or complaint registration,
new product enrollment, etc.)
Excellent communication skills, a positive mindset, and a can-do attitude
Have a keen eye for UI/UX details focusing on a great customer experience
Understanding of Core Banking Systems, Banking Operations, Functionalities, End of Day & Data
sync processes, API, and other Integrations
Ability to define and explain end-to-end processes via User Journeys
Ability to convert concepts into visual diagrams and processes using different tools like MS Visio,
Figma , Adobe XD
Proficiency in Conduct and lead requirements gathering sessions using a wide variety of analysis
methodologies
Identify gaps amongst existing product and client requirements and suggest possible solutions
Ability to assist project managers and development team during the project life cycle especially
reviewing & executing test cases, training business users, and leading UAT
Good Knowledge of project lifecycle and different methodologies like waterfall or agile
Hands-on Experience in the latest technologies and trends like IoTs, Chatbots is a plus
Job Requirements
5+ years’ experience in Implementation of large scale Omni-channel projects and hands-on
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