Pharmacy Branch Manager

Job Description

• In charge of the pharmacy’s management performance and its various departments
• Oversee the implementation of policies and procedures by all teams
• Maintain and monitor an adequate level of inventory that meets the needs of customers, in addition to monitoring at the level of re-order and following up any shortages or urgent orders
• Supervising the storage procedures and packing for all products to maintain the best quality
• In charge of achieving the monthly sales target, through different sales channels (in cash or on credit and cosmetics).
• Monitor the quality of the products by always maintain good reviewing procedures for production and expiration dates
• Supervise the overall level of employees’ performance and their Service Level Accepted toward clients
• Ability to submit performance improvement suggestions to increase customer’s satisfaction and opening new communication channels
• Set procedures & rules to monitor the level of customer satisfaction, especially for those customers asking for delivery services in order to guarantee best services and fast deliveries
• Ensure those customer complaints are handled efficiently and effectively without delay.

Job Requirements

Professional / Academic requirements:

• 5+ years of experience at the same position Bachelor Degree

Personal Skills:

• High Communication Skills
• Customer-oriented
• Problem-solving
• Leadership