Membership Consultant

Job Description

• Being responsive to member feedback and working towards timely resolution.
• Being knowledgeable of all Memberships.
• To sell membership with integrity and full clarity of information.
• To ensure all prospective members received the appropriate information and tour of the facilities.
• To be responsible for the administration of membership paperwork and to ensure that it is processed accordingly
• To be responsible for recording daily sales and to be familiar with the total membership sales of the club.
• In conjunction with Marketing department and responsible for the management of the membership database and sales systems.
• To be fully aware of promotional activities and sales targets
• Exercises professionalism and ethical behaviour at all times
• Creates business relationships outside of the club and set up corporate accounts through these relationships
• Maintains and enforces the highest level of customer service at all times while complying with company policy and procedures
• Displays a positive attitude toward all members, guests, and staff
• Open new Business in all corporate sectors
• Generate leads from different channels
• Regular reports to management

Job Requirements

• Excellent knowledge of MS Office
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Bachelor’s degree in business or a related field