Key Account Manager

Job Description

• Build the company brand in the fintech sector.
• Generate new business leads, expanding relationships and acquiring in new clients.
• Contact potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives and new business models.
• Increasing the value of current customers while attracting new ones.
• Develop proposals for the clients.
• Follow the company sales plan & conduct different business activities to achieve the assigned targets.
• Identify business opportunities, negotiating and closing business deals.
• Developing a solid and trusting relationship between major key clients and company.
• Resolving key client issues and complaints.
• Developing a complete understanding of key account needs.
• Anticipating key account changes and improvements.
• Managing communications between key clients and internal teams.
• Managing account team assigned to each client.
• Strategic planning to improve client results.
• Negotiating contracts with the client and establishing a timeline of performance.
• Establishing and overseeing internal budgets with the company and external budgets with the client.
• Working with product, marketing, operation & finance teams to ensure the highest quality of service are being produced and all client needs met.
• Maximize profit by up-selling or cross-selling.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
• Meeting all client needs and deliverables according to proposed timelines.
• Analyzing client data to provide customer relationship management.
• Develop and promote weekly, monthly and quarterly sales objectives.

Job Requirements

• From 3-5 years of experience, at least 1 years in the fintech/telecom field.
• Goal-oriented, organized team player
• Able to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• In-depth understanding of company's key clients and their position in the industry
• Eager to expand the company with new sales, clients, and territories
• Able to analyze data and sales statistics and translate results into better solutions
• Strong negotiation skills, with the ability follow through on client contracts
• Ability to multitask and manage more than one client account
• Proven results of delivering client solutions and meeting sales goals
• Communication skills. Communication involves listening, understanding, and asking questions to provide appropriate solutions
• Project management
• Business acumen
• Analytical and Problem-Solving Skills