IT Support - Fluent ....
IT Support - Fluent English
Posted on :
15-02-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 495382
About the Job
- Complete detailed reports listing requests for technical assistance steps taken to resolve them, and the specific dates/individuals involved
- Act as the initial point of contact for all software related concerns from clients
- Handling complaints.
- Hold online meetings with the clients to demonstrate/explain the product technicalities or to solve critical problems.
- Receive inbound and outbound calls, chats, or emails from current and potential customers.
- Place outbound follow-up calls after completing each task to assure that the customer is satisfied with the service, or product.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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