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IT Support Engineer
drjobs
IT Support Engineer
beIN Media Group
drjobs IT Support Engineer العربية

IT Support Engineer

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1 Vacancy
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Jobs by Experience

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1 - 3 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1180578

Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Planning and undertaking scheduled maintenance upgrades
  • Monitoring and maintaining computer systems and networks.
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
  • Replacing parts as required and repairing equipment.
  • Providing support, including procedural documentation and relevant reports.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Supporting the roll-out of new applications.
  • Setting up new users' accounts and profiles and dealing with password issues.
  • Responding within agreed time limits to call-outs.
  • Rapidly establishing a good working relationship with customers and other professionals, such as software developers.
  • Testing and evaluating new technology.
  • Conducting electrical safety checks on computer equipment.
  • Managing stocks of equipment, consumables and other supplies.

Job Requirements

  • Education: Bachelor Degree in Information Technology or any related discipline
  • Windows OS and general desktop support issues
  • DNS, TCP/IP and other networkingconcepts
  • Windows server 2012
  • Active Directory
  • Exchange 2010
  • Microsoft office
  • SQL Server

Employment Type

Full Time

Company Industry

Entertainment / Recreation / Theme Parks

Department / Functional Area

Installation / Maintenance / Operations / Repair

Key Skills

About Company

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