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IT Service Desk Specialist
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IT Service Desk Spec....
drjobs IT Service Desk Specialist العربية

IT Service Desk Specialist

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1 Vacancy
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Jobs by Experience

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1 - 3 years

Job Location

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Giza - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 572263

Job Duties:

  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Evaluate and recommend necessary changes in performance tuning, infrastructure design and monitoring
  • Maintain a library of associated materials for all equipment, processes and procedures supported by the company.
  • Conduct ticketing system and remote support.
  • Manage security devices, Endpoints(antivirus), Cameras, AD and Exchange
  • Handle Computers, Printers, CCTV Cameras and hardware maintenance

Job Requirements

Education & Experience Requirements:

  • Bachelor’s degree in computer science or related technology field is preferred.
  • 1-3 years of Experience

Knowledge Requirements:

  • Good background in windows server and Windows 10
  • Good background on 0365 (Optional)
  • Good background on cloud solutions (Optional).
  • Strong ability to work under pressure and manage competing deadlines

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

IT Software

Key Skills

About Company

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