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Jobs by Experience

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2 years

Job Location

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Alexandria - Egypt

Monthly Salary

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Negotiable

Nationality

Any Nationality

Gender

Others

Vacancy

1 Vacancy

Job Description

Req ID : 396734

About the Job

  • Install and configure computer hardware operating systems, applications and camera system
  • Monitor and maintain school computer systems and networks
  • Walk school staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnose and solve hardware or software faults
  • Replace HW parts as required
  • Provide support, including procedural documentation and relevant reports
  • Learning new software / hardware and expanding school users’ knowledge on exiting software / hardware .
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Test and evaluate new technology

Employment Type

Full Time

Company Industry

Education / Training / Teaching / Academics

Department / Functional Area

IT Software

Key Skills

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