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IT Helpdesk Specialist
drjobs IT Helpdesk Specialist العربية

IT Helpdesk Specialist

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1 Vacancy
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Jobs by Experience

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1 - 3 years

Job Location

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Alexandria - Egypt

Monthly Salary

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EGP 3000 - 8000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 467210

About the Job

  • Setupcomputersforemployeeuse,performandensureproperinstallationofcables,operatingsystems, and/or appropriate software,andgive permissionstoappropriate usersfor application usage.
  • Overseetheperformanceofcomputersystemsandperformrandomchecks toensuresmoothcomputer operation.
  • Installandperformrepairstohardwareand/or software,following design or installation specifications.
  • Answer user inquiriesregarding computer software or hardware operation toresolve problems.
  • Conduct computer diagnosis to investigate andresolve problemsandprovide technical assistance and support to laptops,servers,printers,etc.
  • Issue purchase requests (PRs) to fulfill the site technical needs, and follow up with the Information Technology departmentfor delivering the orderstothe site.
  • Performregular backupstothe server andusers’ dataandrecoveryoperations(whenever needed).

Job Requirements

  • Bachelor degree in ManagementInformationSystem.
  • Microsoft CertifiedSolutions Expert (MCSE)isamust.
  • 1+yearsof relevant experience.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Installation / Maintenance / Operations / Repair

Key Skills

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