An ideal IT Helpdesk is responsible for providing technical assistance and support related to computer systems, hardware, software and networking. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solutions.
Job Requirements
College Graduate from (computer science, computer and information technology, information technology, Communication Engineering).
Knowledge of CCNA, MCSE, Operating systems, antivirus, backup system, emails, windows server, Layer 3 switches , Surveillance system
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