Hotel Jobs in Egypt

Job Description Responsibilities: Greet clients as soon as they arrive and connect them with the appropriate party Answer the phone in a timely manner and direct calls to the correct offices Create and manage both digital and hardcopy filing systems for all partners Make travel arrangements and schedule meetings based on all partners' itineraries Deal with bookings by phone, e-mail, letter, fax or face-to-face Complete procedures when Guests arrive and leave Prepare bills and take payments Take and pass on messages to Guests Deal with special requests from Guests Answer questions about what the hotel offers and the surrounding area Deal with complaints or problems Answer telephone calls and take messages or forward calls Schedule and confirm appointments and maintain event calendars Check visitors in and direct or escort them to specific destinations Inform other employees of visitors' arrivals or cancellations Enter customer data and send correspondence Copy, file and maintain paper or electronic documents and records Handle incoming and outgoing mail Job Requirements Graduats Only presentable Cairo resident Females Only Good in English Less

Job Description Responsibilities: Coordinates communication flow between Client Service (CS) Unit and Other Departments Arranges Brainstorming session with Traffic Manager Prepares References Writes brainstorming Minutes Of Meeting. Manages and coordinates all event logistics (for example, Accommodation, Hotel bookings, Travel for the clients & CS team, Catering, Site Visits, etc.…) Builds and Updates clients’ database Handles departments archive (Presentations, Event Coverage, Photos, etc.…) Liaises with social media/website team to publicize and promote the event Coordinates team to meet projects milestone Handles three active clients Handles preparation of one small event by the end of 1st year Be ready to give hand in any task required by the direct manager. Job Requirements Skills Required: Effective Communications Fluency in English speaking & writing is a MUST English & Arabic Writing Communication Skills Strong Personality & Character Team Player, Innovative, and Initiator Good Time Management and ability to handle multi projects in parallel. Able to work unsupervised with confidence. Work under pressure and stress Qualifications: Bachelor’s degree in business administration or any equivalent from a reputable university. 0-1 year of experience with proven success in a similar job Less

Job Description Overseeing general office operation. Greeting visitors, answering a high volume of incoming phone calls Coordinating appointments and meetings and managing calendars and schedules. Coordinating domestic and international travel, including flight, hotel, and car rental reservations. Purchasing office supplies and equipment Producing reports and composing correspondence Creating presentations and other management-level reports. Organizing meetings and managing databases Booking transport and accommodation Organizing events or conferences Dealing with correspondence, complaints, and queries Preparing letters, presentations, and reports Job Requirements At least 2 years of experience in the same position is a must. Excellent in MS office Excellent in English. Excellent organizational, administrative, and communication skills and Excellent analysis skill Less

What you'll do: Responsible to answer all inquiries ensuring that every customer is served in an efficient, thorough and courteous manner. Responsible to ensure all required tasks are completed accurately and within given time frames. Completing calls & emails in a manner that maintains quality and quantity. Handling daily correspondence. Responds to inquiries and makesreservationsif needed. Performing inbound and outbound calls to assist the customer with past, current, and future bookings. Building close working relationships with clients and suppliers. Handling LOH customer remarks. Checking pending folders and update premier agents on daily basis. Identifying and escalating issues for resolution. Dealing with occurring travel problems, complaints and refunds. Coordinating with Sourcing & hotels and TPS to solve on spot issues. Handling DC & TPS Book out’s, Relocation with coordination of BDM’s Notifying agencies in event of wrong rate or availability issue. Reporting customer concerns and any system issues to management & team. Handling offline requests. Attending departmental meeting and training when requested. Handling additional responsibilities as and when delegated by the Management. Maintaining the strategic operations goals and achieve targets. Job Requirements To thrive in this role, you will need: Experience in customer service. Experience with an online booking system is a plus. Experience in the Travel or hospitality (Hotel) industry is a plus. Fluent in communicating using the English Language (Verbal and Written) Ability to use MS Office applications including Excel, Word, Outlook etc It would be great if you have these as well: Enhanced Customer Service Great Problem-solving skills Excellent Interpersonal skills Can confidently converse with customers of different nationalities Can effectively work within a Team Good planning and organizational skills Less

Provide a professional/proactive administration and secretarial support to the Chief ExecutiveOfficer that is efficient and effectiveBe proactive in supporting the Chief Operating Officer on a daily basis by managing allcommunications such as emails and telephone callsProduce timely and accurately typed documents including but not limited to: emails, letters, minutes/agendas, proposals, presentations, reports and specific documents pertinent to theDeal with internal and external enquiries accurately, promptly and effectivelyDiary management, filing, data managementSchedule meetings and set them up via online meeting applicationComplete expenses in accordance with specified time scales and company formatsManage hotel bookings and flights in accordance with schedules and budgetsAssist with sales related tasks such as updating the CRM sales tool with status updates andactions and follow-up sales opportunities with clients.Assist other members of the leadership team and staff generally when secretarial support isnot available to themAssist with employee on-boarding and off-boarding and day-to-day staff managementKeep track of Active users and IT assetsAny other ad hoc duties requested by the COORequirementsExperience of working as a Personal Assistant to a Senior level manager ideally in the Information Technology SectorA proactive and positive approach to workExperience of managing highly confidential communication/diary managementExperienced of producing documents for senior members of organizationsBe organized, flexible and be able to effectively manage your workload.Personable with a detail-orientated approachEffective communication skills, both written and verbalSecretarial qualifications including accurate key board skillsMust be proficient in all Microsoft applications Experience of working as a Personal Assistant to a Senior level manager ideally in the Information Technology Sector A proactive and positive approach to work Experience of managing highly confidential communication/diary management Experienced of producing documents for senior members of organizations Be organized, flexible and be able to effectively manage your workload. Personable with a detail-orientated approach Effective communication skills, both written and verbal Secretarial qualifications including accurate key board skills Must be proficient in all Microsoft applications Less

Job Description Receive inbound calls for International & Domestic Air, Hotel booking inquiries from customers Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested. Identifying and assessing customers’ needs to achieve satisfaction. Make sure that all customers issues are handled. Provide accurate, valid and complete information by using the right methods/tools. Follow up (Call and Email) with customers in case of pending/escalated issues. Communicate clearly and effectively with customers. Job Requirements Minimum of 6 months to 1-year experience as a customer service agent in a Travel agency. Immediate joiners are preferable. Excellent communication and presentation skills characters. Ability to multitask, prioritize, and manage time effectively. Please apply only if you're a graduate. Less

Job Description Review & monitor all B2B bookings with suppliers and hotels. Handle customers from 2 different markets (B2B & B2C) Daily check on system updates & technical errors Handling escalations with suppliers & hotels. Support in bookings auditing. Customize Travel Packages (Hotel + Flights + Transportation ...etc.) Offering tour solutions based on clients' requirements. Follow up with travel agents for future bookings Approaching the airlines, hotels, and suppliers to make the travel deals with them. present information on the company's products in an accurate and balanced manner. Maintain good communication & relation with supplier’s sales teams Optimizing finished cases & bookings to obtain the maximum profit of sold products. Increase reservations resources by adding new potential (individual, Co short term, and travel agencies) Provide high standards of ongoing training for the team so that they possess sufficient knowledge to Achieve department target Job Requirements Experience of 3+ years at travel & tourism companies Bachelor degree Excellent language skills in both English and Arabic (oral & written). Ability to use a balance of technical expertise and interpersonal relations to execute new initiatives thatsupportthe company’s objectives. Good interpersonal skills Ability to interact, communicate and negotiate> Excellent knowledge of reservations systems and e-travel Good IT skills Less

Job Description Maintain a high level of Customer Service standards. Coach & Supervise Staff. Undertake administrative tasks. Deal with inquiries, complaints, and emergencies. Manage Petty Cash & Budget. Enhance profitability. Keep statistical and financial records. Provide Top Managements with Regular Reports. Job Requirements Excellent Customer Service experience Hotel system experience is an advantage. Very Good command of English both written and spoken. Business, Management, Sales and Operations Management, Problem Solving skills preferred Interpersonal, Organizational and Communication Skills. High level of conduct and professionalism. Experience in managing Staff. Experience in dealing with Customers. Physical Fitness. At Least 3 Years of Experience In Management. Males Only. Less

Job Description Resident Engineer Job Description: Approved samples. Multi national experience in term of executing mix used , office and /or hotel building . Arrange a final package for the construction documents (soft copy) dated by the latest issue. Coordinate with the site office manager to approve and accept the material. Ensure that the final set is existing in site. Ensure the staff performance and quality assurance for the site work. Arrange a final package for the construction documents (soft copy) dated by the latest issue. Original BOQ of specification. Original design drawings. Prepare a full set (original copy) for all the site documents in the head office Prepare a full set of material samples and its suppliers in the site. Prepare the method of statement for all the Architectural items for each project, and the phases of inspection required. RFI – request for inspection files of log. Update this set weekly Acting as the main technical adviser on a construction site for subcontractors, craftspeople and operatives Checking plans, drawings and quantities for accuracy of calculations; Ensuring that all materials used and work performed are as per specifications; Agreeing on a price for materials and making cost-effective solutions and proposals for the intended project; Liaising with any consultants, subcontractors, supervisors, planners, quantity surveyors and the general workforce involved in the project; Day-to-day management of the site, including supervising and monitoring the site labor force, and the work of any subcontractors; Planning the work and efficiently organizing the plant and site facilities in order to meet agreed deadlines; Preparing reports as required; Resolving any unexpected technical difficulties and other problems that may arise. Job Requirements BS in Architect Engineering Proven working experience in architect engineering Project management and supervision skills Very good in English Extensive knowledge in AutoCAD & Revit . Strong communication and interpersonal skills Experience: Over 15-20 years Less

Monitoring, responding quickly and effectively to requests received through the HelpdeskManaging requests delivery - first in first out based on priority and ensuring client s SLA s are continuously exceededUpdating the status of the requests using Manage Engine SoftwareHelp the SDM Project Coordinator - Team lead to achieve customer satisfactions.RequirementsMastering English language (language of communication)High customer services are a mustHigh communication skillsExcellent administrative skills, attention to detail and organizationExcellent telephone and call handling skillsAbility to work in a multicultural environmentTeam player Able to work in shift including weekend and bank holiday KNOWLEDGE, SKILLS & EXPERIENCE; The ideal candidate will be educated with high school, preferably with Project/Business administration qualification. Min. 2yrs experience working within Project environment, utilizing the latest in telecommunications hardware, products and services. Knowledge of project management tools, such as Microsoft Project and Office. Strong experience in working on multiple project and project teams in multi-cultural environments. Ability to communicate well and professionally at all levels. Strong interpersonal and communication skills are required, as the job-holder will be required to interface with technical and non-technical staff, at all levels within the organization and externally. The jobholder must be a team player and be prepared to share knowledge and support with his/her peers. The jobholder must be a self-starter and be able to work with minimum supervision. Ideally, the jobholder will have some knowledge of services solutions for IT and networking infrastructure, Program Management, including commercial and financial awareness Occasional international travel will be required. The jobholder will have no issues or objections to occasional travel within the regions, as and when the need arises. Less

Responsibilities: Answer and direct phone calls. Organize and schedule appointments. Oversee and support all administrative duties in the office and ensure that office is operating smoothly. Manage office supplies inventory and place orders as necessary. Write and distribute email, correspondence memos, letters, and meeting minutes. Assist in the preparation of regularly scheduled reports. Develop and maintain a filing system Update and maintain office policies and procedures. Order office supplies & stationeryand research new deals and suppliersas necessary. Perform receptionist duties: greet visitors, and answer and direct phone calls. Manage office budget. Make sure all the office is neat and clean. Submit and reconcile expense reports. Coordinating domestic and international travel, including flight, hotel, and car rental reservations. Job Requirements Bachelor's degree is a must. 2-5 years of work experience in an administrative/office management role. Must have exceptional attention to detail. Strong organizational and time management skills, and ability to prioritize. Must be a self-starter and drive. Excellent communication and interpersonal skills. Strong problem-solving skills and analytical abilities. Must be proficient with Microsoft Office and Google products. Less

Internship Description Receive inbound calls for International & Domestic Air, Hotel booking inquiries from customers. Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested. Identifying and assessing customers’ needs to achieve satisfaction. Make sure that all customers issues are handled. Provide accurate, valid and complete information by using the right methods/tools. Follow up (Call and Email) with customers in case of pending/escalated issues. Communicate clearly and effectively with customers. Internship Requirements Minimum of 6 months experience as a customer service agent in Travel agency. Very good typing skills. Immediate joiners are preferable. Excellent communication and presentation skills characters. Ability to multitask, prioritize, and manage time effectively. Shifts from 1 PM to 9 PM. Males Only Rotational days off. Less

This is a remote position. Responsible to answer all inquiries ensuring that every customer is served in an efficient, thorough, and courteous manner. Responsible to ensure all required tasks are completed accurately and within given time frames. Completing calls & emails in a manner that maintains quality and quantity. Handling daily correspondence. Responds to inquiries and makesreservationsif needed. Performing inbound and outbound calls to assist the customer with past, current, and future bookings. Building close working relationships with clients and suppliers. Handling LOH customer remarks. Checking pending folders and update premier agents on daily basis. Identifying and escalating issues for resolution. Dealing with occurring travel problems, complaints, and refunds. Coordinating with Sourcing & hotels and TPS to solve on spot issues. Handling DC & TPS Book out s, Relocation with coordination of BDM s Notifying agencies in event of wrong rate or availability issue. Reporting customer concerns and any system issues to management & team. Handling offline requests. Attending departmental meeting and training when requested. Handling additional responsibilities as and when delegated by the Management. Maintaining the strategic operations goals and achieve targets. Requirements Experience in customer service. Experience with an online booking system is a plus. Experience in the Travel or hospitality (Hotel) industry is a plus. Fluent in communicating using the English Language (Verbal and Written), additional languages such as Spanish, Turkish is a plus. Ability to use MS Office applications including Excel, Word, Outlook etc. Must have at least 10mbps internet connection as we are currently working from home Experience in customer service. Experience with an online booking system is a plus. Experience in the Travel or hospitality (Hotel) industry is a plus. Fluent in communicating using the English Language (Verbal and Written), additional languages such as Spanish, Turkish is a plus. Ability to use MS Office applications including Excel, Word, Outlook etc. Must have at least 10mbps internet connection as we are currently working from home Less

Job Description The storekeeper is responsible for general and department-specific, routine, daily store activities, including processing postings, supplies receipt and distribution, carry out inventories and inventory control activities, and may manage purchase and change orders. Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area. maintaining an automated supply inventory database; updating database of materials, supplies, and equipment; generating related reports to verify inventory levels, Follow all standards for issuing and receiving stock within thestore'sarea of operation Job Requirements Good English is a Must Must Have good experience in the same field and in the construction industry Max Age not more than 36 years old Very organized and loyal. Less

The role is target oriented & requires excellent networking, communication & knowledge of hospitality & travel business.RequirementsMain responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners.Main Duties:- Identify new businesses and services to be featured on daily basis.- Sign deals contract with properties & travel agents in Egypt.- Acquire new partners on weekly basis.- Achieve weekly & monthly sales targets.- Educating partners on how to use Cobone.Deals system & be available to help with any issue.- Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms.- Maintain accurate records of all sales activities Main responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners. Main Duties: - Identify new businesses and services to be featured on daily basis. - Sign deals contract with properties & travel agents in Egypt. - Acquire new partners on weekly basis. - Achieve weekly & monthly sales targets. - Educating partners on how to use Cobone.Deals system & be available to help with any issue. - Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms. - Maintain accurate records of all sales activities Less

The role is target oriented & requires excellent networking, communication & knowledge of hospitality & travel business.RequirementsMain responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners.Main Duties:- Identify new businesses and services to be featured on daily basis.- Sign deals contract with properties & travel agents in Egypt.- Acquire new partners on weekly basis.- Achieve weekly & monthly sales targets.- Educating partners on how to use Cobone.Deals system & be available to help with any issue.- Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms.- Maintain accurate records of all sales activities Main responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners. Main Duties: - Identify new businesses and services to be featured on daily basis. - Sign deals contract with properties & travel agents in Egypt. - Acquire new partners on weekly basis. - Achieve weekly & monthly sales targets. - Educating partners on how to use Cobone.Deals system & be available to help with any issue. - Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms. - Maintain accurate records of all sales activities Less

The role is target oriented & requires excellent networking, communication & knowledge of hospitality & travel business.RequirementsMain responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners.Main Duties:- Identify new businesses and services to be featured on daily basis.- Sign deals contract with properties & travel agents in Egypt.- Acquire new partners on weekly basis.- Achieve weekly & monthly sales targets.- Educating partners on how to use Cobone.Deals system & be available to help with any issue.- Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms.- Maintain accurate records of all sales activities Main responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners. Main Duties: - Identify new businesses and services to be featured on daily basis. - Sign deals contract with properties & travel agents in Egypt. - Acquire new partners on weekly basis. - Achieve weekly & monthly sales targets. - Educating partners on how to use Cobone.Deals system & be available to help with any issue. - Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms. - Maintain accurate records of all sales activities Less

The role is target oriented & requires excellent networking, communication & knowledge of hospitality & travel business.RequirementsMain responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners.Main Duties:- Identify new businesses and services to be featured on daily basis.- Sign deals contract with properties & travel agents in Egypt.- Acquire new partners on weekly basis.- Achieve weekly & monthly sales targets.- Educating partners on how to use Cobone.Deals system & be available to help with any issue.- Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms.- Maintain accurate records of all sales activities Main responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners. Main Duties: - Identify new businesses and services to be featured on daily basis. - Sign deals contract with properties & travel agents in Egypt. - Acquire new partners on weekly basis. - Achieve weekly & monthly sales targets. - Educating partners on how to use Cobone.Deals system & be available to help with any issue. - Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms. - Maintain accurate records of all sales activities Less

The role is target oriented & requires excellent networking, communication & knowledge of hospitality & travel business.RequirementsMain responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners.Main Duties:- Identify new businesses and services to be featured on daily basis.- Sign deals contract with properties & travel agents in Egypt.- Acquire new partners on weekly basis.- Achieve weekly & monthly sales targets.- Educating partners on how to use Cobone.Deals system & be available to help with any issue.- Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms.- Maintain accurate records of all sales activities Main responsibilities is to source daily exclusive deals on range of services offered inside hotels & to strengthen business relationship with hotel partners. Main Duties: - Identify new businesses and services to be featured on daily basis. - Sign deals contract with properties & travel agents in Egypt. - Acquire new partners on weekly basis. - Achieve weekly & monthly sales targets. - Educating partners on how to use Cobone.Deals system & be available to help with any issue. - Ability to close deals fast whilst Analyses & understand both partner & customer needs & come up with suitable terms. - Maintain accurate records of all sales activities Less

Job Description Maintain a high level of Customer Service standards. Coach & Supervise Staff. Undertake administrative tasks. Deal with inquiries, complaints, and emergencies. Manage Petty Cash & Budget. Enhance profitability. Keep statistical and financial records. Provide Top Managements with Regular Reports. Job Requirements Excellent Customer Service experience Hotel system experience is an advantage. Very Good command of English both written and spoken. Business, Management, Sales and Operations Management, Problem Solving skills preferred Interpersonal, Organizational and Communication Skills. High level of conduct and professionalism. Experience in managing Staff. Experience in dealing with Customers. Physical Fitness. At Least 4 Years of Experience In Management. Males Only. Less