Troubleshooting and solving common problems of hosting OS (Windows, Linux, etc.)
Installing and configuring hosting control panels on Windows and Linux (cPanel WHM, Plesk ,etc.) and be able to troubleshoot and solve their common problems.
Solve customer support tickets and answer their phone calls/reply to their emails.
Technical focal point for sales.
Job Requirements
3+ years of experience in the web hosting field.
Bachelor’s degree in Computer Science or related fields.
Must be fluent in English (writing, listening and speaking).
Excellent knowledge in hosting and networks (DNS, Apache, IIS, Email, FTP).
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