Guest Relations Executive
Posted on :
07-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 1623541
Responsibilities:
- Communicating with customers before the tour to update pick-up timings and tour details.
- To stay connected with the customers during the tour, collect feedback and comments related to it.
- To make follow-up calls to the customers, check for their satisfaction, and request them to write a review about their experience with us.
- Analyze and resolve customer complaints, ensuring excellent service standards.
- Respond to customer inquiries efficiently, maintaining 100% customer satisfaction.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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