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Guest Relations Executive (French / English) - remote
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Guest Relations Exec....
drjobs Guest Relations Executive (French / English) - remote العربية

Guest Relations Executive (French / English) - remote

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1 Vacancy
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Jobs by Experience

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1 - 2 years

Job Location

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Egypt(Remote)

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1126779

Job Description

  • Communicating with customers before the tour to update pick-up timings and tour details.
  • To stay connected with the customers during the tour, collect feedback and comments related to it.
  • To make follow-up calls to the customers, check for their satisfaction, and request them to write a review about their experience with us.
  • Analyze and resolve customer complaints, ensuring excellent service standards.
  • Respond to customer inquiries efficiently, maintaining 100% customer satisfaction.

Job Requirements

  • 1 year and above in a similar customer-oriented role.
  • Excellent communication skills in both French and English.
  • Willingness to work in shifts.

Employment Type

Remote

Company Industry

Travel / Tourism

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

  • Guest Relations

About Company

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