Front Desk Receptionist

About the Job

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone answering or referring inquiries.
• Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient s arrival reviewing service delivery compared to schedule reminding provider of service delays.
• Comforts patients by anticipating patients anxieties answering patients questions maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Helps patients in distress by responding to emergencies.
• Protects patients rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Job Requirements

• BSc degree of any discipline.
• 1 to 2 years Experience
• Excellent communication skills.
• Good in English (oral and written).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.