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Freelance - Customer Service Representative
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Freelance - Customer....
drjobs Freelance - Customer Service Representative العربية

Freelance - Customer Service Representative

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2 Vacancies
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Jobs by Experience

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1 - 3 years

Job Location

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Cairo - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

2 Vacancies

Job Description

Req ID : 682132

Job Description

  • Customer acquisition activities.
  • Customer retention activities.
  • All the operational details that s/he will be oriented on in his location.
  • Doing follow up calls on new clients to ensure targeted fillings.
  • Following up on absent clients/kids.
  • Sending necessary e-mails.
  • Observing kids in/ out and floor control during kids presence
  • Reporting any incident to YL Learner's main operations- Receiving any feedback from clients and sending it to YL parents relation officer.
  • Handling necessary data on CRM.

Job Requirements

  • Bachelor Degree in any field.
  • 1 year of experience in the customer service field is a plus.
  • Good command of written & spoken English (Berlitz Proficiency Level 3+).
  • Excellent user of Advanced Excel, and all Microsoft applications.
  • Communication Skills.
  • Accountability Skills.
  • Team Work.
  • Adaptability.
  • Customer Oriented.
  • Positive Attitude.

Employment Type

Freelance

Company Industry

Education / Training / Teaching / Academics

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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