Facilities Coordinator

Job Description

• Responds to client inquires and concerns.
• Ensures timely and quality service delivery to clients.
• Follows up with clients to ensure customer satisfaction.
• Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.
• Communicates work orders to technicians and assists management in resolving problems.
• Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
• Maintains files on work orders, proposals, and department files.
• Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
• Trains vendors on work order and billing procedures.
• Processes invoices and ensures proper cost center coding.
• Assists with the inspections on the facility campus.
• Uses pc and/or PDA for work order system, email, ESS and training.
• Assist with process and procedure training.
• Operate budgets on behalf of the line manager.
• Liaison with contractors on ordering and invoicing queries.
• Assist as required in; collation of performance management data, delivery of service development initiatives, budgetary control as required.
• Invoice reconciliation/confirmation for finance.
• Other duties may be assigned.

Job Requirements

• Ability to write routine reports and correspondence.
• Ability to effectively present information to an internal department and/or large groups of employees.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to prepare reports flowcharts, schedules & action plans.