Data Entry Specialist

Job Description

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Job Requirements

• E-Commerce experience is a must.
• Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
• Skill in verbal and written communication to analyze, interpret and address customer needs.
• Ability to navigate a computerized data entry system or other relevant systems
• Ability to be flexible and quickly adapt to changing business needs and processes.