Dark Store Manager

Responsibilities:

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Be a shining example of well behavior and high performance.
• Additional store manager duties as needed.

Job Requirements

• BS degree in Business Administration or relevant field.
• 3-5 years of retail sales required; retail management experience and a college degree preferred.
• Excellent organizational, time management, prioritization, and multitasking skills.
• Experience with interviewing, hiring and evaluating candidates, and assessing employee performance.
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.
• Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all workfloor duties.
• Able to give clear directions and set expectations for staff.