Answering customers inquires coming from Canada and The United States through various means of communication to reach customer’s satisfaction.
Managing inbound calls coming from customers, by using the dialer to help them to subscribe for the magazine, refund money, offers for less money, cancelations and handling complains.
Creating tickets through the ticketing system, to submit the customer’s inquiry.
Responding to customer’s e-mails and sending the escalated cases to the client to solve the problem and to ensure customer’s satisfaction.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.