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Customer Service Representative - American Account
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Customer Service Rep....
drjobs Customer Service Representative - American Account العربية

Customer Service Representative - American Account

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1 Vacancy
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Jobs by Experience

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0 - 2 years

Job Location

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Alexandria - Egypt

Monthly Salary

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EGP 4000 - 6000

Nationality

Egyptian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 500822

About the Job

  • We are seeking energetic and reliable professionals to join our team as Call Center Representatives for ournew project.
  • The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
  • Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
  • Candidates should have an outgoing,positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.

Responsibilities:

  • Managing inbound client questions and proactively delivering product best practices, personalized recommendations,and updates.
  • Research required information using available resources
  • Identify and escalate priority issues.

Job Requirements

Profile

  • Fluent English Speakers only
  • Level of education: Grads Only
  • Tech Background is a plus

Employment Type

Full Time

Company Industry

Call Center / BPO / KPO / Outsourcing

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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