Customer Service Age....
Customer Service Agent - English Account
Posted on :
11-10-2020
Employer Active
1 Vacancy
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Job Description
Req ID : 373234
About the job :
- It's a temporary project ( 3 months contract ) for a well known e-commerce company.
- Rotational shifts from 7 AM to 11 PM
- Transportation provided after 7PM for females
- 2 days off rotational
Responsibilities:
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
Job Requirements
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
- Graduates and Gap year can apply.
- Fluency in English is a must.
- Candidates needs to be flexible with the work location, they will be initially working from home and later on they will be working from office.
Employment Type
Freelance
Company Industry
Department / Functional Area
Key Skills
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