Core Network IMS BO Engineer (Chinese Technology Market Leader)

Job Description

• Deal technically to assure the efficient reduction In Network Faults related to the Core IMS.
• Ensure the supporting for the 1st line if faults will be escalated to the 2nd line during 24 x 7 Operations and react immediately to manager the end to end till restoration.
• Adhere to QOS committed and ensure proper follow up of network 2nd level faults until closure.
• Follow the pre-determined processes and the organizational Workflow.
• Ensure the Customer satisfaction by supporting to reach the agreed level of Network Performance.
• Network Availability. Manage network availability based on customer requirements and also HUAWEI’s commitment. Submit reports based on agreed frequency and escalate nonperformance to related parties effectively.
• Ad Hoc Activities to support National Related Events. Ensure service availability to customers and maintain network health and ensuring no system downtime throughout the event.
• Participating in the Change Management Control process for higher level tasks.
• Quality Documentation and Implementation.
• Produce regular reports on the status of the network in a timely manner with up to date information on the evolving network.
• Standby 24 x 7 and able to react to Critical Network Faults.
• Ensuring and enhance service delivery to customer, keeping SLA and achieving maximum network availability.
• Participate in Core/IMS technical activities, data configurations, change requests, troubleshooting, reporting

Job Requirements

• At least 3 years of relevant working experience proven in the IMS/ Core Switching field in similar operation.
• Good knowledge about 3GPP R5 & R6 standards.
• Essential theories of mobile communications& switching, Relevant international technical specifications & standards.
• Good knowledge in Routers, Switches and Firewalls, CCNA/CCNP is advantage.
• Vey good knowledge for the IMS (IP Multimedia Subsystem) Core Network
• Advanced knowledge in the protocols like TCP/IP, SIP, H.248, DIAMETER, NO.7 SIGTRAN etc.
• Good knowledge of computer, networking & database administration.
• Master the hardware structure & performance specifications of core/IMS NEs.
• Special skills of troubleshooting / fault locating & handling.
• Good knowledge of network topology, traffic handling capabilities and traffic characteristics.
• Good knowledge of network performance / configuration parameters and their interpretation and use.
• Network service / performance focused.
• Good analytical and investigation technique.