Call Center Representative - Real Estate

Job Description

• Contact potential clients in order to increase sales opportunities.
• Answer incoming calls and respond to customer’s requirements.
• Management and resolve customer complaints.
• Entering and updating clients details into the database.
• Maintaining and developing relationships with existing/new clients via telephone calls.
• Document all call information according to standard operating procedures.
• Managing, tracking and following up on leads by calling them.
• Follow up customer calls where necessary.
• Complete call logs and reports.

Job Requirements

• Bachelor's Degree.
• Real estate experience (At least 1 year of experience).
• Working knowledge of relevant computer software.

Candidate Must have:

• Passion to work hard and a willingness to learn.
• The ability to handle rejection and stress in soliciting customers.