Call Center Jobs in Egypt - Vacancies in Dec 2021 - Drjobpro.com :sortBy
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8125+ Call Center Jobs in Egypt

8125+

Call Center Jobs in Egypt

Call Center Jobs in Egypt


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Displaying Results (8125)
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Call Center Premium

2 - 2
Do not disclose
Egypt / 2 - 2 / Do not disclose

handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. Their responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. Less

handles inbound and outbound calls. The representatives of a call center are individuals who answer and dial out calls. Their responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization’s products More..

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Call Center Agent Premium

0 - 3
Do not disclose
Egypt / 0 - 3 / Do not disclose

Rehlat.com team is looking for the below: #Call_Center_Agents *Respond promptly to customer inquiries and complaints *Liaise between our customers and concerned teams *Act as the first point of contact to our customers and provide proper guidance and support to them. Requirements: University graduates only Very good to excellent English level Maximum age 27 years *No previous experience is needed* We assure you: *5 working days + 2 days off *6k gross salary including KPIs *social and medical insurance *clear career path *rewarding program for top achievers on monthly basis *promotions based on your overall performance And above all fairness and transparency. Work location: Mohandiseen Hurry up and send your CV Less

Rehlat.com team is looking for the below: #Call_Center_Agents *Respond promptly to customer inquiries and complaints *Liaise between our customers and concerned teams *Act as the first point of contact to our customers and provide proper guidance and support to them. Requirements: University graduates only Very good to excellent English level Maxim More..


Call Center Agent

2 - 6
EGP 4000 - 6000
Egypt / 2 - 6 / EGP 4000 - 6000

Job Description Manage large amounts of outbound calls daily to . Follow communication “scripts” when handling different topics. Build sustainable relationships with donors (customers). Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets. Job Requirements Previous experience in a Call Center role especially inNGOsField. Strong phone and verbal communication skills along with active listening. Familiarity with CRM systems. Proficient in Microsoft office. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities and manage time effectively. Bachelor degree. Less

Job Description Manage large amounts of outbound calls daily to . Follow communication “scripts” when handling different topics. Build sustainable relationships with donors (customers). Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets. More..


Call Center Agent

1 - 3
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

Job Description Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Identifying, escalating priority issues, and reporting to the high-level management. Recording details of comments, inquiries, complaints, and actions taken. Job Requirements Experience in call center is preferred but fresh graduates passionate about Customer service career are most welcome to apply. Excellent to fluent English is a Must. Excellent communication and negotiation skills. Bachelor’s degree. Able to work in flexible shifts. Egyptians only can apply. Less

Job Description Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Identifying, escalating priority issues, and reporting to the high-leve More..


Call Center Agent

1 - 2
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Job Description Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments Job Requirements Bachelor's degree of any discipline. Minimum 1 year of experience as call center. Excellent communication skills. Excellent negotiation skills. Male only Less

Job Description Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and product in More..


Call Center Agent

0 - 2
Do not disclose
Egypt / 0 - 2 / Do not disclose

Job Description Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization’s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up on complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments Job Requirements Very Good up to excellent English. Males only can apply. Fresh Graduates are welcome to apply Identified Military Status. Max age 33. Less

Job Description Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization’s service and product i More..


Call Center Agent

1 - 2
Do not disclose
Egypt / 1 - 2 / Do not disclose

Job Description Sales call center in The 5th Settlement, 90 Street The staff should follow up with our respected customers and respond to their inquiries Job Requirements Speaks with savoir faire Experience in Call Center and Customer Service Computer and Internet proficiency Less

Job Description Sales call center in The 5th Settlement, 90 Street The staff should follow up with our respected customers and respond to their inquiries Job Requirements Speaks with savoir faire Experience in Call Center and Customer Service Computer and Internet proficiency


Call Center Agent

1 - 3
EGP 4000 - 6000
Egypt / 1 - 3 / EGP 4000 - 6000

Job Description Role Purpose Provide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into Wham Hotline, inquiries, suggestions or Complaints. Log all feedback onto the system and send necessary feedback to relevant Departments. KEY ROLE SPECIFIC ACCOUNTABILITIES: Attends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs. Route calls to relevant Departments and follow-up where necessary. Handles customer complaint professionally and responds with efficient solutions and escalates where necessary. Briefs the Duty Manager on complaints that require management assistance. Generate daily Call Center reports Job Requirements Job Requirements Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Bachelor Degree Females only could apply Less

Job Description Role Purpose Provide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into Wham Hotline, inquiries, suggestions or Complaints. Log all feedback onto the system and send necessary feedback to relevant Departments. KEY ROLE SPECIFIC ACCOUNTA More..


Call Center Trainer

1 - 4
Do not disclose
Egypt / 1 - 4 / Do not disclose

Job Description A Call Center Trainer will provide on-boarding training for the newest members of our sales and customer service teams and work with our Sales and Customer Service Representatives to improve performance, through education, observation, coaching and motivation, the role will ensure achievement of individual, team, and sales department objectives. The ideal candidate will possess a fun-natured, enthusiastic, and motivational personality, capable of thriving in a fast-paced and dynamic sales environment. This position requires extensive call center/contact training, curriculum development, and adult learning experience. Job Requirements Bachelor's degree US Telesales experience is a must Passionate about technology and fitness Impressive communication, presentation, and interpersonal skills. Strong written and verbal communication skills with the ability to comfortably interact with cross functional teams Capable of giving and receiving feedback in an honest and respectful way Natural problem solver with strong analytical and critical thinking skills Located in Cairo and flexible to work night shift and in weekends. Less

Job Description A Call Center Trainer will provide on-boarding training for the newest members of our sales and customer service teams and work with our Sales and Customer Service Representatives to improve performance, through education, observation, coaching and motivation, the role will ensure achievement of individual, team, and sales depart More..


Call Center Representative

1 - 2
EGP 4000 - 6000
Egypt / 1 - 2 / EGP 4000 - 6000

Job Description Represent the company in a professional and a qualified manner. Receive and manage inbound calls coming to the company. Keep records of all incoming calls and inquires on the company’s database. Identify customers’ needs and directs them to the concerned parties. Manage customers’ complaints and directs them to the concerned parties. Conduct a survey with customers to measure the customer satisfaction. Analyze the results of customer surveys and generate reports to address problems and solutions Prepare reports for different departments Build a strong impression and keeps a professional image. Job Requirements Bachelor degree in any field. 1-2 years of experience in a call center or customer support. Strong phone and verbal communication skills Very good written and spoken English Active listening and patience Familiarity with CRM systems and practices Customer oriented Less

Job Description Represent the company in a professional and a qualified manner. Receive and manage inbound calls coming to the company. Keep records of all incoming calls and inquires on the company’s database. Identify customers’ needs and directs them to the concerned parties. Manage customers’ complaints and directs them More..