Call Center Agent
Call Center Agent
Posted on :
23-11-2021
Employer Active
2 Vacancies
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Job Description
Req ID : 792180
Job Description
- Manage large amounts of outbound calls daily to .
- Follow communication “scripts” when handling different topics.
- Build sustainable relationships with donors (customers).
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
Job Requirements
- Previous experience in a Call Center role especially inNGOsField.
- Strong phone and verbal communication skills along with active listening.
- Familiarity with CRM systems.
- Proficient in Microsoft office.
- Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
- Bachelor degree.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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