Call Center Agent
Posted on :
12-05-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1059884
Job Description
Promote, sell and generate interest towards the client’s products/Services and handle customer inquiries by following a customer excellence procedure.
- Contacting American seniors and Doctor's offices by using an internal dialer to promote medical services.
- Promoting medical service by communicating the benefits for the patients to achieve the set target and increase the revenue.
- Transferring the interested patients by using internal systems to the closer to check their eligibility.
- Submitting each successful transfer on internal systems by adding the needed product to check its eligibility afterward.
- Maintaining the quality of the calls by applying the quality checklist to reach the client’s satisfaction.
- Operating under company guidelines to meet guidelines quality standards.
Job Requirements
- English Level: FLUENT ENGLISH B2/C1
- GRADS AND UNDERGRADS
- Flexible with a fixed US shift from 3 Pm till 12 AM ( Transportation provided)
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Department / Functional Area
Key Skills
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